Every year, new improvements in technology allow for quicker, less costly, and innovating solutions to everyday business solutions. It is left up to businesses to find and incorporate these techniques into their own business. Growing in popularity, cloud based storage is becoming the next big innovation for business. An incredibly useful resource, online backup through the cloud provides an additional level of data security for your small or medium sized business. If you are interested in these services or already have them, then consider the following important things to remember when using online backup.
- Disaster Recovery Plan
What is your online backup’s disaster recovery plan like? These plans are typically two fold. First, when something happens to your information and you need a backup, you will need to access the information from the cloud. Second, if something happens to the stored data, your online backup should have a disaster recovery plan to get the data back that they lose. Review both of these processes and make sure you are comfortable with them when using online backups for your company.
Another important thing to remember when using an online backup is the scalability of your cloud provider. Scalability will mean that no matter what happens to your company, the service will be able to meet your needs. Typically, a service will offer several different ranges of support that you can utilize depending on the size of your business. If you are reaching the maximum amount of storage for one company, then it may be time to switch. Beware of vendor lock-in policies written in the fine print, as this may cost you a great deal of money to move your services from one provider to the next.
- Technical Support
When using online backup, be aware of the technical support available to you. Every cloud company will have some form of customer support for their clients. Make sure you are aware of the best way to contact them, their contact information, and average turn around time for things like questions, comments, etc. If and when something happens, having this information easily accessible will make your life a lot easier.
- Backup Techniques
There are a lot of ways to backup information. Networks, PCs, and servers can all be backed up independently or together. When using online backup, be sure that you are only using as much as is needed. More often than not, we store copies of the same files on different PCs and servers. Try to keep repetition to a minimum to save you in costs and required storage space.
- Cost Determination
How is the cost you are paying determined? Is the information made readily available? It is important to know this information when using online backup because it can affect future costs, changes in future rates, or even pricing when you scale up. Have the information broken down for you and compare what you are paying with the competition.